Refund policy

One Request

At First, please try to avoid Return, because return is a time worsting process for you and us. In case of cloth purchase, please measure your comfortable item cloth dimensions and compare it with the dimensions shown in the product page. If it is suitable order it. Otherwise skip it. If you accept this request BuyMer will be thankful. 

We have a 10-day return policy, which means you have 10 days after receiving your item to request a return. 

If you return an item ,because

  1. Product damage or broken.
  2. One of the item is missing in the parcel.
  3. You receive a wrong item.
  4. Any other reason which needed visual inspection.                                                              You must take the open box video and sent via whatsapp to BuyMer. (whatsapp No: 9400469020). So that we can evaluate the issue and make it right.                                                                                                                                                                                                                                  To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

    To start a return, you can contact us at buymerindia@gmail.com. 

    If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

    You can always contact us for any return question at buymerindia@gmail.com.


Damages and issues
Please inspect and take a open box video of your item upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, sent us open box video,  so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at buymerindia@gmail.com.

Cancellation Policy

The customer can choose to cancel an order at any time before it's dispatched. The order cannot be cancelled once it’s out for delivery. The time window for dispatch varies based on different categories and the order cannot be cancelled once the specified time has passed.

In some cases, the customer may not be allowed to cancel the order for free, post the specified time and a cancellation fee will be charged. The details about the time window mentioned on the product page or order confirmation page will be considered final.

In case of any cancellation from the seller due to unforeseen circumstances, a full refund will be initiated for prepaid orders.

BuyMer reserves the right to accept the cancellation of any order. BuyMer also reserves the right to waive off or modify the time window or cancellation fee from time to time.